1. How do I book an appointment?

All appointments can be booked online through our booking site. A retainer fee of $25.00 is required to secure your spot and is non-refundable.

2. Do you accept walk-ins?

We are primarily appointment-based to ensure every client gets dedicated time, but walk-ins may be accepted if availability allows.

3. What services do you offer?

We offer a full range of beauty services including hair styling, braids, crochet installs, silk presses, esthetics (facials, back facials),and spa treatments.

4. What is your cancellation policy?

Cancellations or reschedules must be made at least [24 hrs ] in advance to avoid losing your deposit. No-call/no-shows will result in forfeiting your deposit.

5. How should I prepare for my appointment?

• Please arrive with clean, detangled hair (unless a wash is included in your service).

• For spa services, arrive at least 10 minutes early to relax and check in.

6. What payment methods do you accept?

We accept Zelle, major credit/debit cards, cash, and online payments through our booking system.

7. Do you offer group or package deals?

Yes! We often run specials and package deals. Check our “Promotions” page or follow us on social media to stay updated.

8. Can I bring guests or children to my appointment?

To maintain a relaxing environment, we kindly ask that only clients receiving services attend their appointment unless otherwise approved.

9. Do you offer refunds?

We do not offer refunds on services, but if you are unsatisfied, please contact us within 24 hours so we can make it right.

10. How can I stay updated on specials and new services?

Subscribe to our newsletter, follow us on social media, or check the “Stay Updated” section on our website.